Shipping
Processing Times
Orders are typically processed within 1–4 business days.
During launches, promotions or holiday periods, processing times may be slightly longer.
Once your order has been shipped, you will receive tracking information via email.
Shipping Times
Shipping times vary depending on location and carrier.
Estimated delivery timeframes:
- Australia: 3–10 business days
- International: 7–21 business days
These timeframes are estimates only and may vary due to customs delays, carrier issues or peak periods.
International Orders
International customers are responsible for any customs duties, import taxes or fees charged by their country.
Laniya Sona Co. is not responsible for delays caused by customs processing.
Incorrect Addresses
Customers are responsible for ensuring shipping details are entered correctly at checkout.
If an incorrect address is provided and the parcel cannot be recovered, Laniya Sona Co. is not responsible for replacement or reimbursement.
Lost or Delayed Parcels
Once an order has been shipped, responsibility transfers to the shipping carrier.
If your parcel is significantly delayed or appears lost, please contact us and we will do our best to assist in locating the shipment.